Kompatibilität: Speziell entwickelt für iPad Air 13 Zoll (M3/M2,2025/2024), iPad Pro 12.9 Zoll iPad Pro 6/5/4/3. Generation. Kompatibel mit den folgenden Modellnummern: iPad Pro 12.9 6th Gen (A2436/A2764/A2437/A2766), iPad Pro 12.9 5th Gen 2021 (A2378/A2379/A2461/A2462), iPad Pro 12.9 4th Gen 2020 (A2229/A2069/A2232/A2233), iPad Pro 12.9 3rd Gen 2018 (A1876/A2014/A1895/A1983)

Find answers

1. Which payment methods are possible?
The Inateck webshop supports the following payment methods:

Paypal
Credit card (MasterCard, Visa, Discover Card and American Express, etc.)
Google Pay
Apple Pay
Shop Pay
bank transfer
Sofortüberweisung

2. To which countries does the shipment take place and how much are the shipping costs?
We deliver to all EU countries, Switzerland and the United Kingdom.
To Germany:

Free shipping within Germany.

For other countries, please check the shipping fees during the order process.

3. Shopping without VAT:
If your company is based in Germany, it is necessary to pay sales tax.

If your company is located in an EU country other than Germany, you can place a tax-free order using your company's VAT number. Just enter the VAT number in the order process, the correct data format should be 2-letter country code + 10 digits. Then when you go to checkout, a tax-free price will be automatically displayed.

Please note: If you have entered the VAT number during the order process, it is not possible to apply a coupon code during the order process. You can send an email to support@inateck.com to later receive a partial refund for the missing discount from our customer service.

4. Which shipping company carries out the delivery?
DHL, DPD.

5. How long do I have to wait for my order?
After payment confirmation, we usually ship within 2 working days. In total, it will take about 3-5 working days to reach you.

6. Is there shipment tracking?
As soon as your package has been shipped, we will send you an email with tracking information and a link that you can then check yourself. If you do not receive this email, please contact our customer service by email at support@inateck.com

7. Warranty
Our products come with the usual 24-month warranty period.

8. What should I do if I have problems with a product or receive the wrong product?
If you received an incorrect item, the item is missing or the item is defective, please contact our service team by email at support@inateck.com within 7 days of the problem occurring. We will correct order errors as quickly as possible.